This website is a service of the Singapore Economy Development Board (a Singapore Government Agency)

Data Protection Officer

250 North Bridge Road
#28-00, Raffles City Tower
Singapore 179101

Phone: +65 6832 6832
Email: client_services@edb.gov.sg

We take the protection of your personal data very seriously. We protect your privacy and your private data. We collect, process and use personal data in accordance with the content of this privacy policy and the applicable data protection laws.

In principle, you can use the information we provide on this website without providing any personal data. In some cases, we require personal information from you, for example, when you send us an e-mail inquiry. This includes name, company, address, e-mail address and contact data. We only collect this information if you provide it yourself, for example by entering it in our online form for e-mail contact. 

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can be subject to security gaps. A complete protection of the data against access by third parties is not possible.

1. Name and address of the data controller:

The data controller of this website is:

Singapore Economic Development Board (EDB)
250 North Bridge Road, #28-00, Raffles City Tower, Singapore 179101

2. Name and address of the Data Protection Officer

If you have any questions regarding the collection, processing or use of your personal data, please contact our data protection officer, whom you can contact as follows:

250 North Bridge Road, #28-00, Raffles City Tower, Singapore 179101
Tel: 65 6832 6832
Email: client_services@edb.gov.sg

1. Cookies

Our website uses cookies.

Cookies are text files that are stored on the user's computer system in the Internet browser or by the Internet browser. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser during your next visit.

The statistics cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies tell us how the website is used and enable us to constantly optimise our services.

2. Server log files

The provider of the pages automatically collects and stores information in so called server log files, which your browser automatically transmits to us. These are:

• browser type and browser version

• used operating system

• referrer URL

• hostname of the accessing computer

• time of the server request

• IP address

3. Gated resources

If you wish to access resources or business guides offered on the website, we require an e-mail address from you as well as the information in the welcome form.

The processing of the data entered in the download form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the download form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above form will continue to remain with EDB till the day you become inactive for more than 2 years.

4. Connect with Partners

If you send us enquiries via FormSG to request to connect with a partner, your details from the enquiry form including the contact data you provided will be stored by us and transmitted to the relevant service provider(s) and their business partners for the purposes of processing the enquiry, in the event of follow-up questions, and in some instances, for establishment of contact to better serve your needs.

The processing of the data entered in the contact form takes place exclusively on the basis of your consent. You can revoke this consent at any time. For this purpose, an informal e-mail notification to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or for as long as you still interact with EDB (through website visits, email interactions, form submissions, event registration etc.). Your personal data from the above contact form will continue to remain with EDB till the day you become inactive for more than 2 years.

5. Third Party modules

a. Google Analytics

Google Analytics is used on this website for the statistical evaluation of page visits. This is a web analysis service of Google Inc., which uses so-called "cookies". As described above, these are text files which are stored on your computer and which enable an analysis of your use of the website.

The information generated by this text file about the use of our website is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing website operators with information about website activity. If this is required by law or if third parties process this data on behalf of Google, Google will also pass this information on to these third parties. This use takes place anonymously. You can find more information about this directly at Google.

You can prevent the storage of the Cookies by an appropriate setting of your browser software. However, we would like to point out that in this case you will not be able to use all the functions of this website to their full extent. You can prevent Google from collecting the data generated by the cookie and related to your use of the website and Google from processing this data by downloading and installing the browser plugin available under the following link. You can also click directly on "Off" at this link under "Google".

General information on Google Analytics and data protection can be found at this link.

b. Google Tag Manager

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-free domain and does not collect any personally identifiable information. The tool triggers other tags that may themselves collect data. Google Tag Manager does not access this data. If deactivation has been performed at the domain or cookie level, it will persist for all tracking tags implemented with Google Tag Manager.

Other Government Agencies

Personal Data may be transferred to relevant government agencies for processing, if an application is submitted as described in sections 3 to 9.

Other Third Parties

Personal Data may be transferred, on a case by case basis, to designated service providers or business partners for processing, if an application is submitted as described in sections 1 to 5.

1. Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. For this purpose, an informal notification by e-mail to us is sufficient.

2. Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to correct, block or delete this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions about personal data.

3. Right to data transferability

You have the right to have data, which we process automatically, on the basis of your consent or in fulfilment of a contract, handed over to you or to another responsible person in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done as far as it is technically feasible.

4. Right to object

If we have a legitimate interest in processing data, you have the right at any time to object to the processing of personal data concerning you for reasons arising from your particular situation; this also applies to profiling.

We reserve the right to adapt this privacy policy at any time with effect for the future so that it always corresponds to the current legal requirements or in order to implement changes to our services in the privacy policy, e.g. with the introduction of new services. Please therefore look at the privacy policy again the next time you visit us.